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A2 - Organisational Psychology

Quick Lesson # 2 – McClelland’s Achievement Motivation Theory

Please note – This lesson is best viewed in desktop mode – click the three dots on your browser and tick ‘desktop mode’ if viewing on a small screen device

AO1 (Description)

Achievement (nAch)Description: The drive to succeed, excel, and achieve goals in relation to a set of standards.
Example: Seeking out projects with challenging but attainable goals and receiving clear performance feedback.
Achievement ProfileHigh nAch: Prefer personal responsibility, challenging tasks, and concrete feedback.
Low nAch: Prefer routine tasks, avoid risk and personal responsibility, and are less driven by goals.
Affiliation (nAff)Description: The desire for friendly and close interpersonal relationships and social acceptance.
Example: Actively participating in team-building activities and prioritising harmonious working relationships.
Affiliation ProfileHigh nAff: Conform to group norms, seek approval, are cooperative, and fear rejection.
Low nAff: Are more task-focused, comfortable working alone, and less concerned with social approval.
Power (nPow)Description: The need to make an impact, influence others, and be in control of one’s environment.
Example: Seeking leadership roles, mentoring junior staff, or leading a major project or presentation.
Power ProfileHigh nPow: Are assertive, persuasive, and enjoy competition and status. They can be inspirational (socialised) or domineering (personal).
Low nPow: Are comfortable being led, dislike conflict or influencing others, and prefer to be a team member.

AO1 (Description) – for Thematic Apperception Test (TAT)

TAT TestDescription: The Thematic Apperception Test (TAT) is a projective psychological test.

Individuals are shown ambiguous pictures and are asked to create a story about what is happening, what led up to it, and what the outcome will be.
Assessing NeedsDescription: Psychologists analyse the themes, thoughts, and actions of the characters in the participant’s stories.

Recurring themes of success and goals indicate nAch, themes of friendships and relationships indicate nAff, and themes of influence and control indicate nPow.
Projective AdvantageDescription: As a projective test, it aims to access unconscious motives that the individual may not be aware of or may hide on a direct questionnaire.

This provides an advantage over self-reports, which can be influenced by social desirability bias (giving socially acceptable answers).

AO3 (Evaluation)

Application to Everyday LifePoint: Strength is high real-world application.
Evidence: Used to tailor rewards like challenges for nAch employees.
Explanation: This provides a practical way to improve workplace motivation.
Link: This gives the theory high application value.
Counterpoint: However, it is reductionist by oversimplifying human motivation to only three needs.
Individual and Situational ExplanationsPoint: Weakness is its focus on individual explanations.
Evidence: Attributes motivation to internal motives, not the situation.
Explanation: Ignores how a poor work environment can demotivate anyone.
Link: This lowers the validity of its explanations.
Counterpoint: However, it shows how personality traits can be consistent.
Cultural DifferencesPoint: Weakness is potential cultural bias.
Evidence: nAch is valued in individualistic cultures but less so in collectivist ones.
Explanation: The theory’s idea of an ‘ideal’ worker (one who is high on nAch) is not universal.
Link: This reduces the generalisability of the theory.
Counterpoint: However, the three needs are likely universal human drives.
Determinism vs. Free WillPoint: Strength is it supports soft determinism.
Evidence: Suggests unconscious motives, measured by the TAT, direct us.
Explanation: Implies we have limited free will over our core drives.
Link: This helps explain behaviour but challenges free will.
Counterpoint: However, employees can choose environments that fit our needs.
ValidityPoint: Weakness is questions over its validity.
Evidence: Relies on the TAT, which is subjective and unreliable.
Explanation: If the measuring tool is flawed, the theory’s evidence is weak.
Link: This challenges the validity of the theory’s claims.
Counterpoint: However, the TAT may access unconscious needs that questionnaires miss.

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A2 - Organisational Psychology

Quick Lesson # 1 – Maslow’s Hierarchy of Needs

Please note – This lesson is best viewed in desktop mode – click the three dots on your browser and tick ‘desktop mode’ if viewing on a small screen device

AO1 (Description)

Physiological NeedsBasic biological needs.
Example: A salary that allows you to afford food and rest breaks.
Safety NeedsNeed for security and stability.
Example: A safe work environment and a secure job contract.
Belongingness NeedsNeed for social relationships and belonging.
Example: Good relationships with your team and collaborative projects.
Esteem NeedsNeed for recognition and respect.
Example: Receiving praise for good work or a promotion.
Self-Actualisation NeedNeed to achieve your full potential.
Example: Being given challenging, creative tasks that use your unique skills.
Deficiency vs. Growth NeedDeficiency Needs: The first four levels, driven by a lack.
Growth Needs: The highest level, driven by a desire to grow.
Example: A company must meet basic deficiency needs (e.g., job security) before employees are motivated by growth (e.g., training).

AO1 (Description) – for Saaednia (2011)

AimTo develop a new scale (BNSS – Basic Needs Satisfaction Scale) that measures a child’s satisfaction across all five of Maslow’s needs, which existing scales failed to do.
Procedure1. Qualitative: Interviews with 13 children, their parents, and teachers.
2. Used interview answers to write the questionnaire items.
3. Quantitative: Tested the 68-item BNSS on 300 children aged 9-11.
Results– BNSS was overall reliable (α=.84). Esteem needs were most linked to life satisfaction.
– Some subscales (Love, Physiological) had low reliability.
Conclusion– BNSS is a valid first attempt but needs refinement. Qualitative methods are better for this research.
– Findings only apply to wealthy urban children.

AO3 (Evaluation)

Application to Everyday LifePoint: A strength is high practical application.
Evidence: Used by managers to motivate staff – e.g., ensuring good pay before teamwork.
Explanation: This makes it a useful, real-world tool for improving motivation.
Link: This strengthens its application to everyday life.
Counterpoint: It can be rigid, ignoring individual differences in motivation.
Individual and Situational ExplanationsPoint: A weakness is its individualistic focus.
Evidence: It blames a person’s lack of motivation on their own unmet needs, ignoring situational barriers like poverty.
Explanation: This overlooks powerful situational factors that limit a person’s potential.
Link: This reduces its validity for people in restrictive situations.
Counterpoint: The safety need does acknowledge the importance of a secure environment.
Cultural DifferencesPoint: A weakness is cultural bias.
Evidence: Collectivist cultures may prioritise group belongingness over individual self-actualisation.
Explanation: The Western-centric hierarchy is not a universal model of motivation.
Link: This challenges its generalisability across cultures.
Counterpoint: The basic physiological needs are likely universal.
Determinism vs. Free WillPoint: A weakness is its deterministic nature.
Evidence: It assumes that one cannot achieve higher needs until lower ones are satisfied.
Explanation: This leaves little room for free will, where someone might pursue creativity despite poverty.
Link: This determinism reduces validity for exceptional cases.
Counterpoint: Maslow did acknowledge some exceptions like social activists.
ValidityPoint: A weakness is low scientific validity.
Evidence: Based on biased case studies (e.g., Einstein) rather than empirical testing.
Explanation: Concepts like self-actualisation are vague and difficult to test empirically.
Link: This means it has low reliability.
Counterpoint: It has high face validity as it intuitively makes sense.

AO3 (Evaluation) – for Saaednia (2011)

Application to Everyday LifePoint: A strength is practical use in schools.
Evidence: BNSS identifies children with unmet love/esteem needs.
Explanation: Allows targeted support like counselling.
Link:  Increases application to everyday life.
Counterpoint: However, its limited measurement of physiological needs limits this.
Individual and Situational ExplanationsPoint: A weakness is focus on individual over situation.
Evidence: Measures feelings (“I am important”), not context like poverty.
Explanation: Same score can have different causes, needing different solutions.
Link:  Reduces validity of results.
Counterpoint: However, interviews with parents/teachers provided some context.
Cultural DifferencesPoint: A weakness is limited generalisability.
Evidence: Study only on wealthy children in Tehran.
Explanation:  Findings, with esteem most important, may not apply to poorer cultures where safety is key.
Link: Reduces generalisability.
Counterpoint: However, the researchers acknowledge this limitation.
Determinism vs. Free WillPoint: A strength is it supports a mix of determinism and free-will.
Evidence: Behaviour is driven by unmet needs, but we choose how to satisfy them.
Explanation: A child can choose sports or academics to meet esteem needs.
Link: Provides a valid explanation.
Counterpoint: However, the fixed hierarchy is deterministic, limiting progress.
ValidityPoint: A strength is good internal validity from triangulation.
Evidence: Items on the BNSS came from child/parent/teacher interviews.
Explanation: This ensured the scale measured real needs for that group.
Link: Increases validity of findings.
Counterpoint: However, low reliability of some sub-scales weakens overall validity.

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A2 - Organisational Psychology

Model Answers for May/June 2025 Paper 3 Section D : Organisational Psychology

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A2 - Organisational Psychology

Paper 3 10-marker Model Answer for Organisational Psychology

In this lesson, I present you with a 10-marker answer from Paper 3 – organisation option – on need theories for motivation at work. This question was asked on the May/June 2024 Paper 3.

The question that has been answered is, “Evaluate what psychologists studying motivation to work have discovered about:  

  • Maslow’s hierarchy of needs, and  
  • McClelland’s theory of achievement motivation, including a discussion about determinism versus freewill.

Evaluation in your answer can include strengths, weaknesses and a discussion of issues and debates.” [10] (May/June 2024)

You can download the model answer from below. Happy learning!

Do you need to learn how to write the answer as well? Learn from the video lesson below-

Writing 10-markers for Paper 3 – Organisational Psychology

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A2 - Organisational Psychology

Short Answers for Paper 4 – LPI

Learning from the mistakes of others can be a good way to avoid those mistakes yourself. In this lesson, I present you with answers from Paper 4 – organisation option – on the LPI that I have corrected. My comments should give you insights on common errors made in answering these type of questions and how you can avoid making these errors yourself.

You can download the corrected answers from below. Happy learning!

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A2 - Organisational Psychology

Maslow’s Hierarchy of Needs

________ = most important text;

________ = important text;

________ = illustrative text (examples);

________ = text to memorise as is (facts and figures)

Description of the Theory

Maslow’s theory of motivation at work suggests that individuals have five basic needs arranged in a hierarchical pyramid. The needs include physiological needs, safety needs, love and belongingness needs, esteem needs, and self-actualization needs. Maslow believed that these needs must be fulfilled in order, starting from the bottom, for motivation to increase. In the workplace, employees prioritize fulfilling their basic physiological and safety needs, such as adequate wages and a safe environment. Once these needs are met, they seek love and belongingness, including acceptance and social interaction. Finally, employees strive for esteem and self-actualization, desiring respect, recognition, personal growth, autonomy, and freedom.

Relevant Issues and Debates

Application to Everyday Life

Strengths of Application to Everyday Life

1. By addressing employees’ basic needs, organizations can create an environment that enhances motivation. For example, by ensuring employees have enough wages to meet their physiological needs, such as buying food and staying warm, organizations can motivate them.

2. Another strength is the theory’s potential to prevent problems at the workplace. For instance, providing a pension plan and maintaining a safe workplace can help employees feel protected and valued.

Weaknesses of Application to Everday Life

1. The application of Maslow’s hierarchy of needs to everyday life lacks ecological validity as it oversimplifies the complex nature of human motivation. For example, it suggests that once physiological and safety needs are met, an individual will automatically prioritize love and belongingness needs. However, in reality, a person with achievement orientation would prioritize esteem needs.


2. The application of Maslow’s hierarchy of needs to everyday life shows cultural bias by assuming a universal hierarchy of needs that applies to all individuals. In reality, collectivist cultures prioritize belongingness needs over individualistic cultures, which prioritize esteem needs and self-actualization.

Individual and Situational Explanations

Maslow’s theory supports an individual explanation because it focuses on the individual’s needs and motivations within the workplace.. It emphasizes the individual’s progression through the hierarchy of needs and their personal fulfillment, rather than situational factors.

Strengths of the Individual Explanation

1. The individual explanation has application in the workplace. By addressing employees’ basic needs, organizations can create an environment that enhances motivation. For example, by ensuring employees have enough wages to meet their physiological needs, such as buying food and staying warm, organizations can motivate them.

2. The individual explanation emphasizes the role of personal responsibility in fulfilling higher-level needs. For instance, an employee can actively seek opportunities for advancement, engage in decision-making processes, or participate in skill-enhancing courses to fulfill their esteem and self-actualization needs

Weaknesses of the Individual Explanation

1. The theory neglects the interaction of individual and situational factors in the workplace. For instance, it fails to acknowledge that factors such as organizational culture, leadership style, and job characteristics can significantly influence an employees’ needs, thereby, his motivation.


2. The individual explanation reduces workplace motivation by limiting it to a hierarchical model of basic needs. It fails to consider the various psychological, social, and environmental factors that shape an individual’s motivation. For example, personal goals, career aspirations, job satisfaction, etc.

Cultural Differences

Maslow’s theory does not support cultural differences because it assumes a universal hierarchy of needs. However, cultural values and priorities can vary, influencing which needs are considered more important. For example, individualistic cultures may prioritize self-actualization, while collectivist cultures may prioritize belongingness needs.

Strengths of Cultural Differences

1. Understanding cultural variations in the importance placed on various needs can help organizations create inclusive environments for all employees. For example, recognizing that some individuals prioritize esteem needs over social needs can help strategize individual accomplishments, job titles, promotions, etc.

2. The nomothetic approach of Maslow’s theory allows for recognizing cultural variations in the prioritization of needs, when applied to different cultures. For instance, while esteem needs may be significant for individualistic cultures, collectivistic cultures might emphasize belongingness needs.

Weaknesses of Cultural Differences

1. One weakness of cultural differences is the potential of stereotyping in the workplace. For example, assuming that employees from collectivist cultures lack esteem needs and thereby the ambition to pursue higher-level positions may prevent them from achieving their full potential.

2. Another weakness is the presence of ethnocentrism in the workplace. For instance, in a multinational company with a predominantly Western cultural orientation, the organization may highlight individual accomplishments following esteem needs. However, employees from Asian cultures who value collective achievements would feel rejected as their belongingness needs would not be met.

Determinism versus Free Will

Maslow’s theory supports a free will perspective. It suggests that individuals have the freedom to progress through different stages based on their choices and experiences. For example, when basic physiological needs are met, employees have the freedom to pursue higher needs like esteem and self-actualization through job decisions and personal growth.

Strengths of Free Will

1. The free will perspective acknowledges that individuals have the autonomy and agency to satisfy their needs in the workplace. For example, an employee can work towards satisfying his self-actualization needs by seeking personal growth opportunities, such as enrolling in skill development courses.

2. The free will perspective has good ecological validity because it acknowledges that people are not solely driven by external factors but also by their internal desires and aspirations. For instance, Maslow’s hierarchy highlights that employees have diverse needs beyond just basic survival or financial security. 

Weaknesses of Free Will

1. The free will perspective overlooks organizational factors and places undue blame on individuals for their motivational state. For example, if an employee is demotivated due to low wages or an unsafe workplace, solely attributing their lack of motivation to personal choice neglects the impact of external circumstances that may be beyond their control.


2. It  overlooks how various external factors can impact behavior, making it challenging to control. For instance, if an employee’s physiological needs are not met, by being given insufficient wages to afford food, expecting him to show optimal behavior is unrealistic.

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